The Loomis Company is the licensed third-party administrator for your FlexBenefits coverage. Their customer service team can assist you with:
Phone: (877) 960-1343
Email: LoomisCustomerCare@loomisco.com
Member Portal: Loomis Live
Review your product brochure for an overview of your coverage, including benefits, limitations, exclusions, and policy provisions.
Use this form to file claims for:
Use this form to file a claim following a covered critical illness diagnosis or qualifying event.
Use this form to designate or update your beneficiary after your policy has been issued.
FlexBenefits members receive additional benefits through Communicating for America (CFA). If you have questions about your association membership or the benefits available to you through CFA, please contact their Member Services team.
Communicating for America Member Services
Phone: (800) 432-3276
Basic and Virtual Care memberships include a medZERO Healthcare Spending Account, you must complete your online registration before you can begin using your benefits.
medZERO Medical Spending Account Summary and FAQ
Register Your medZERO Account:
Click to Register
Virtual Care member benefits also include CleverHealth Smart Virtual Care, you and your eligible family members have convenient access to healthcare services anytime, anywhere through the Clever Health mobile app.
clever health’s smart virtual care™ FAQ
Your benefits include the following services:
Services are available with a $0 copay and unlimited visits. Board-certified physicians can diagnose and treat many common conditions and prescribe medications when medically appropriate.
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